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user support technician LMIA requested

Posted on February 10, 2026 by a licensed third-party for Employer details 108 ideaspace inc.

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Job details

  • Location 2 Bloor St. WestToronto, ONM4W 3E2
  • Work location On site
  • Salary36.00 hourly / 35 to 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Morning, Day, Evening
  • Starts as soon as possible
  • vacancies 1 vacancy
  • Source Job Bank #3505804

Labour Market Impact Assessment (LMIA) requested

The employer could not find a Canadian worker for this job and applied for a Labour Market Impact Assessment (LMIA) to hire a temporary foreign worker. Canadian workers, including Canadian citizens and permanent residents, are still encouraged to apply with a Job Bank Plus Account

The employer’s LMIA application is currently under review by the Temporary Foreign Worker (TFW) Program. To report abuse of the TFW Program, call the program’s tip line.

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • Networking software
  • Networking hardware
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Security software
  • Communication software
  • MS Office
  • MS Windows
  • Wireless networks

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Excellent oral communication
  • Initiative
  • Organized
  • Team player
  • Ability to multitask

Who can apply for this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada
  • other candidates, with or without a valid Canadian work permit

Advertised until

2026-05-14

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

user support technician NOC 22221 Toronto Region
Median wage Help -
34.50 $/hour

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